Privacy Policy

Effective Date: October 30, 2026

Santé Collectif (“Santé,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and handle information you provide when you visit our website, contact us, join our email list, book a discovery call, become a client, or otherwise interact with Santé.

Information We Collect

We may collect information you voluntarily provide to us, including:

• your name

• email address

• phone number

• information submitted through a contact form, discovery call form, intake form, or email

• information you choose to share about your wellness goals, interests, health history, lifestyle, habits, needs, or priorities

• scheduling, session, and communication information

• donation confirmation information, if applicable to a donation-based offering

We may also collect limited technical information through our website, such as browser type, device information, pages visited, and general website usage information.

How We Use Your Information

We use the information we collect to:

• respond to inquiries

• schedule discovery calls or client sessions

• provide wellness coaching, advisory, education, and related services

• communicate with you about your inquiries, sessions, or services

• send updates, resources, or marketing emails if you have opted in

• improve our website, offerings, and client experience

• maintain business and client records

• comply with legal, regulatory, contractual, or professional obligations

If you are a resident of the European Economic Area (EEA), our legal basis for collecting and using your personal data depends on the data concerned and the context in which we collect it. We typically process your data under the following bases:

• Consent: Where you have given clear consent (e.g., opting into our email newsletter).

• Contractual Necessity: Where processing is required to fulfill an agreement with you (e.g., scheduling, onboarding, and delivering wellness coaching sessions).

• Legitimate Interests: For the secure operation, analysis, and optimization of our website and business services.

Client Platforms and Session Records

Santé uses HIPAA-compliant client management, records, communication, scheduling, and/or video platforms to support client services and manage client information. Use of HIPAA-compliant systems is required for Santé’s client work and professional standards.

These platforms may process or store information you provide in connection with discovery calls, intake forms, coaching sessions, session notes, client communications, and related services.

Santé takes reasonable steps to use secure systems and privacy-conscious workflows for client information, including systems designed to support HIPAA-compliant handling of health and wellness information. However, no website, email system, online platform, or method of electronic storage can guarantee absolute security.

If you become a client, additional privacy, confidentiality, records, AI use, communication, and data handling terms may apply and will be provided as part of your client onboarding materials.

Health and Wellness Information

Because Santé’s work may involve wellness goals, nutrition, movement, behavior change, health history, lifestyle, and related personal information, you may choose to share sensitive information with us.

Santé treats this information with discretion and care. We use health and wellness information only as reasonably necessary to provide services, support client work, maintain records, operate our business, and comply with applicable obligations.

By sharing your wellness goals, health history, or lifestyle habits with us, you are providing your explicit consent for Santé to process this Special Category Data strictly to deliver your coaching and advisory services. You have the right to withdraw this explicit consent at any time by contacting us at hello@santecollectif.co, which will immediately halt our processing of your wellness records.

Email Communications

If you join our email list or request updates from Santé, we may send you occasional emails about our services, resources, events, or offerings. You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us directly.

Please do not send highly sensitive health, medical, or personal information by regular email unless you understand and accept the risks of doing so.

How We Share Information

Santé does not sell your personal information.

We may share limited information with trusted service providers who help us operate our business, such as website hosting platforms, scheduling tools, email marketing platforms, payment processors, HIPAA-compliant client management systems, video platforms, records systems, or professional advisors.

These providers are only given access to information as needed to perform their services.

We may also disclose information if required by law, legal process, or to protect the rights, safety, or security of Santé, our clients, or others.

Cookies and Website Analytics

Our website may use cookies or similar technologies to understand how visitors use the site and to improve user experience. You may be able to adjust your browser settings to refuse or limit cookies.

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect the information we collect. For client services, Santé uses HIPAA-compliant systems for client management, records, communication, scheduling, and/or video sessions, as required for our client work and professional standards.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Santé Collectif is located in the United States. If you are accessing our website or utilizing our services from outside the U.S., please be aware that your information will be transferred to, stored, and processed in the United States, where our secure servers and trusted HIPAA-compliant platforms are hosted. We utilize strict administrative safeguards, data processing agreements, and standard contractual clauses approved by the European Commission to ensure your data receives an equivalent level of protection overseas.

Your Choices

You may contact us to request access to, correction of, or deletion of personal information you have provided to us, subject to any legal, professional, contractual, or business recordkeeping obligations.

You may also opt out of marketing communications at any time.

We only retain your personal data for as long as is reasonably necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or professional regulatory reporting requirements. For active clients, records are securely maintained for the duration of the coaching relationship plus 7 years following termination, in accordance with industry record keeping standards. For non-client inquiries and marketing subscribers, data is deleted 2 years after the last point of active contact or immediately after you unsubscribe.

Depending on your geographic location, you possess specific statutory rights regarding your personal data. If you reside in the EU/EEA, you have the right to:

• Access, correct, or update your personal data at any time.

• Request the erasure (deletion) of your data ("The Right to be Forgotten").

• Restrict or object to the processing of your data.

• Execute Data Portability (request a digital copy of your records).

• Withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

• Lodge a complaint with a local Data Protection Authority regarding our collection and use of your data.

Third-Party Links

Our website may link to third-party websites, platforms, or services. Santé is not responsible for the privacy practices, content, or policies of third-party sites.

Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

Contact Us

For questions about this Privacy Policy, contact us at:

Santé Collectif

Email: hello@santecollectif.co